"I'm sure that we were charged correctly for our office products."  Most of our clients told us this before we review their bills.  Our clients are, unfortunately, surprised by the results of our review.  Some of the surprises include:

	The client was overcharged 3 to 5 percent on contract item purchases.
	The client was overcharged 7 to 12 percent on non-contract item purchases.
	The client's understanding of the pricing structure and the vendor's understanding of the pricing structure are not the same.

Our office products Bill Review Service is the detailed process of comparing the prices charged by your vendor against the prices that should have been charged.  Chartwell can review past office products bills or we can review your future bills.  Sadly, most bills that we review are incorrect.

With detailed reports in-hand, we work with your office products vendor(s) to obtain a refund or credit for any amounts overcharged.

Most of our new clients want Chartwell to review their office products bills for the prior 24-month period as there is minimal time investment for the client and Chartwell's fee is contingent upon the receipt of a refund/credit.